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Tracking Order at any timeYou may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Obsessed with how soft this winter crew neck sweater is! As someone who hates scratchy winter knits, this one is a total game-changer. The material is plush and warm, perfect for those freezing mornings, and the crew neck design is timeless—goes with everything from jeans to wool pants. The fit is true to size, with just enough stretch to move freely, and it’s thick enough to layer under a cardigan or jacket without looking frumpy. I’ve gotten so many compliments on how cozy I look, and people can’t believe how soft it is when they touch it. Worth every penny!"
This women’s winter crew neck sweater is pure cozy perfection! The fabric is unbelievably soft—like snuggling up in a cloud—and it’s thick enough to keep me warm on frosty winter days without feeling bulky. The classic crew neck fits just right, not too tight around the neck, and the relaxed silhouette flatters every curve. I’ve worn it under coats for commutes, paired it with leggings for lazy Sundays, and even dressed it up with a skirt for holiday dinners—it’s versatile and so comfortable. No pilling, no shrinking after washing, and the softness stays intact. My new winter go-to!"
This sweater was purchased to change things up a bit with my daily scrubs attire for work. It's also a great casual sweater for running errands and grabbing dinner with the husband on the weekends. I was happily surprised by the quality of the fabric. It's not fussy. It's a good medium weight. And the sleeves were a good length for me, with a good cuff. I will report that the neck is a little wonky, as reported in other reviews. For me, it wasn't troublesome. But I can see how it might be awkward on other body types. I haven't had to wash it yet, so I can't report on how it holds up after washing, but I don't anticipate it being an issue. For reference: I am 5ft 6in tall and weigh 140lbs. I am wearing a size Medium with a camisole underneath.
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